All orders qualify for risk-free 30 day trial & complimentary US shipping!
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We're confident you'll love our Dolphin pool robots, which is why we offer a 30-day risk-free trial! If you're not completely satisfied with your purchase, you can return it for a full refund of the purchase price. The only cost to you is return shipping—no restocking fees, ever! We believe that shopping online should be worry-free, allowing you to try our products with complete peace of mind. If for any reason you’re not 100% happy, simply reach out to us.
At RoboticPool.com, we want you to find the pool robot that fits your needs perfectly. That’s why we offer free exchanges during our 30-day risk-free trial period! If you feel a different model might be a better fit, simply let us know. We’ll cover the shipping cost for sending you the new model—you’ll only need to cover the return shipping for the original product. We’re here to ensure you find exactly what you’re looking for, hassle-free.
Want to exchange your order? Simply get in touch with us via our contact page and we would be happy to help.
At RoboticPool.com, we keep our 30-day return policy simple and straightforward, with no fine print or exceptions. All we ask is that the product is returned in its original packaging and in new condition.
30-Day Return Period: You can return any product within 30 days of the purchase date. Items must be in their original condition and packaging.
No Restocking Fee: We never charge a restocking fee. You only pay for the return shipping.
Return Authorization: Contact us via chat or give us a call at 888-615-4806 to get a Return Goods Authorization Number (RGA) before sending back your product.
Processing Your Return: Once we receive and inspect your return (usually within 72 hours of arrival at our warehouse), your refund will be processed within 10 days. The credit will be applied to your original method of payment. Please note that depending on your credit card company, it may take an additional 2-10 business days for the refund to post to your account.
Feel free to contact us to get support to return your product. We're here to help!